Effective Date: 08th October, 2024
1. Introduction
At Riddhi Siddhi Share Brokers (“we,” “our,” or “us”), your privacy is of utmost importance. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or engage with our brokerage firm. By using our services, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
We collect various types of information in connection with the services we provide, including:
- Personal Identification Information: Name, address, email address, phone number, PAN card details, Aadhaar number, and bank account details.
- Demographic Information: Gender, age, occupation, and income levels.
- Transaction Information: Records of trades, account activity, portfolio details, and payment methods.
- Technical Information: IP address, browser type, device information, and usage data collected through cookies and similar tracking technologies.
3. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and manage your brokerage account: Ensuring smooth transaction processing and trade execution.
- For customer support: Responding to your inquiries, complaints, and other account-related issues.
- Compliance with legal obligations: Adhering to KYC (Know Your Customer) and AML (Anti-Money Laundering) regulations.
- To improve our services: Analyzing user behavior and feedback to enhance our offerings.
- For marketing purposes: Sending promotional materials, newsletters, and updates about our services (only if consent is given).
4. How We Share Your Information
We may share your information with:
- Service Providers: Third-party vendors that assist in processing payments, conducting KYC, or providing other services on our behalf.
- Regulatory Authorities: We may disclose information to the Securities and Exchange Board of India (SEBI), the Bombay Stock Exchange (BSE), or any other regulatory body if required by law.
- Legal Purposes: We may share information in connection with any legal proceedings or to defend our legal rights.
5. Data Security
We implement strict security measures to protect your personal and financial information. This includes:
- Encryption of sensitive data during transmission.
- Secure servers and restricted access to authorized personnel.
- Regular audits of our security protocols.
Despite our efforts, no transmission of data over the internet or storage system can be guaranteed to be 100% secure.
6. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and collect analytical data about site performance. Cookies are small text files stored on your device, which help us provide personalized content and track user behavior. You can manage cookie preferences through your browser settings, but disabling cookies may affect the functionality of our website.
7. Your Rights
You have the following rights concerning your personal data:
- Access: You may request access to the personal information we hold about you.
- Correction: If any information is inaccurate, you can request its correction.
- Deletion: You may request the deletion of your personal information under certain conditions.
- Opt-out of marketing communications: You may unsubscribe from our marketing emails at any time by following the opt-out instructions in the email.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on our website, and the revised policy will bear the “Effective Date” at the top. We encourage you to periodically review this page for the latest information on our privacy practices.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or the data we collect, feel free to contact us at:
Riddhi Siddhi Share Brokers
Shop No 7, Shree Ram Bhavan,
Opp Hamirmal Tower, Station Road, Bhayander (W),
Mumbai, India, Maharashtra
Email: riddhisiddhibrokers@gmail.com
Phone: +91 99875 53455